Privacy policy

Information you provide: when you request a consultation, subscribe to our newsletter, or contact us, we collect details such as your name, work email, company, and anything you include in your message.

Information collected automatically: like most websites, we collect standard analytics data such as pages visited, referring source, approximate location, device, and browser, through cookies and similar technologies.

To respond to your requests, schedule and conduct consultations, deliver the audits and findings you ask for, and provide the services you engage us for.

To send you updates you have opted into, such as The Citation Report newsletter, which you can unsubscribe from at any time.

To measure and improve our website and marketing, and to keep our services secure.

We use cookies and analytics tools to understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

We do not sell your personal information. We share it only with service providers that help us operate the business (for example, scheduling, email, and analytics tools), under agreements that limit how they may use it, or where required by law.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, contact us using the details below.

We keep personal information only as long as needed for the purposes described here, then delete or anonymize it. We use reasonable technical and organizational measures to protect it, though no method of transmission is completely secure.

We may update this policy from time to time. When we do, we will revise the date above. Continued use of the site after changes means you accept the updated policy.